Privacy Policy

Who we are

Our website address is: https://www.completeforensics.org.uk/

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We have turned off the comment system on our blog.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

We only upload images approved and sometimes sent to us. If your image is uploaded it may contain location and personal data and will do if it is embedded from a public service such as Google Maps. Should you require us to remove it please get in touch.

Contact forms

Our contact form is just that. We use the information you send us to carry out business functions associated with your request. You are not added to a mailing list nor are your details sent to any third party unless ordered by a court of law.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. We have turned off the comment system on our blog.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

By default our forms can be configured to connect with these third parties:

  • We use Google reCAPTCHA for spam protection. Their privacy policy can be found here : https://policies.google.com/privacy?hl=en.
  • We use Akismet Spam for spam protection. Their privacy policy can be found here : https://automattic.com/privacy/.
  • We use MailChimp to manage our subscriber list. Their privacy policy can be found here : https://mailchimp.com/legal/privacy/.
  • We use Google Drive and Google Sheet to manage our integration data. Their privacy policy can be found here : https://policies.google.com/privacy?hl=en.
  • We use Trello to manage our integration data. Their privacy policy can be found here : https://trello.com/privacy.

Analytics

Statcounter is an online service which helps us to understand our visitors; for example, how visitors find our website, how long they spend on our site, which web pages they are most interested in etc. We use Statcounter because better understanding how visitors are interacting with our website helps us to improve the content, design and functionality of our site. This allows us to offer a better online experience to our visitors.

Statcounter uses cookies and other technologies to collect data on visitors and visitor activity on our website. This data includes:

  • Time and date of visit (this can help us to identify and plan for busy periods on our website)
  • IP address (this is a numerical label assigned to a device by an Internet Service Provider to enable the device to access the internet)
  • Browser and Operating System (this can help us to make sure that our website functions correctly in the browsers/operating systems used to access our site)
  • Device Information e.g. device type and screen size (this can help us to make sure that our website functions correctly in the devices used to access our site)
  • Referring Data e.g. a search engine link (this can help us to understand which search engines are helping visitors to find our website)

Furthermore, when you visit our website a Statcounter cookie (called “is unique”) may be placed in your browser. This cookie is used only to determine whether you are a first-time or returning visitor and to estimate unique visits to the site.

You can learn more about cookies from Statcounter and set your browser to refuse same here:

For further details, please see the Statcounter privacy policy here:

Mobile App Analytics

Our mobile apps listed on the Google Play Store, Windows Store and Apple App Store all collect data which personalises your service. This data is not held by us other than to ensure the applications are working correctly and that we can ensure a service you deserve. We do not remove this data from the platforms gathering the data routinely but if we do it is used for the purpose of intention then destroyed. It is not held on any public facing devices.

Who we share your data with

We do not share data unless it is an automated process such as Google, Bing or others. who routinely supply business services to us and only the data that is needed is shared without identifying you as a person. Analytics set on your own devices may allow this data but you can set them to not allow the collection.

We will share specific information with third parties such as the Chartered Society of Forensic Sciences and WorldSkills UK should your enquiry relate to the services we deliver on behalf of them. This may include other third parties in the future.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. We have turned off the comment system on our blog.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We may also send your data with your permission to third parties but will contact you first to let you know.

Your contact information

Email officemanager@completeforensics.org.uk

Additional information

How we protect your data

Our data is held on EU servers and maintains the highest levels of security. Any data held on the server (such as contact information) is removed as soon as it is received by our staff. They then hold this information in a central repository secured with strong security. We do not use this data on public networks.

What data breach procedures we have in place

Should a data breach occur we will inform you straight away as well as the Information Commissioners Office that such a breach has occurred. We will then investigate how it happened and ensure that any security issues are addressed.

What third parties we receive data from

Occasionally we receive data information from our analytical companies such as Google and Microsoft. This information is never personal and is used for analytical purposes.

What automated decision making and/or profiling we do with user data

We use the data provided to us to keep our business informed and to provide professional services to our clients.